sepuhplay Legal Notice

Service Availability and Jurisdiction Notice

We at sepuhplay provide our platform only in jurisdictions where local law explicitly permits online wagering or remains silent on the matter. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

Our supported service regions include areas across Jakarta, Surabaya, Bandung, Medan, and Semarang. Regulatory environments vary by location and change over time. If your jurisdiction's regulations prohibit online gaming, we cannot legally serve you — attempting to access sepuhplay from such regions may violate local law, and we will suspend your account upon detection.

Account Eligibility and Age Requirements

To open an account on sepuhplay, you must be of legal age in your jurisdiction and have capacity to enter binding contracts. Most jurisdictions set the minimum age at 21 years; your local law may differ. You are solely responsible for determining whether you meet your jurisdiction's age requirement. sepuhplay does not verify age independently — we rely on your submitted identity documents during Know Your Customer (KYC) verification.

By registering, you affirm that you are of legal age and that access to our platform complies with your local law. False statements regarding age or jurisdiction result in permanent account suspension and forfeiture of balance.

No Claim of Jurisdiction-Specific Licensing

We at sepuhplay do not claim to hold gambling licenses issued by any specific national or regional authority. We do not state that we are "licensed in Indonesia", "licensed by the Indonesian government", or "officially regulated by [country name]". Statements of that kind would be false and misleading.

Our platform operates under our own policies and international best practices. We maintain anti-money-laundering compliance, fraud prevention, and data security standards. However, the absence of a jurisdiction-specific license does not mean we are unlicensed — it means our legal standing depends on the regulatory framework of each region we serve.

Data Protection and Privacy

We at sepuhplay collect personal information (name, ID number, address, email, payment details, transaction history) to operate our platform and comply with anti-money-laundering requirements. Your data is encrypted and stored on secure servers. We do not sell your data to marketing companies or third parties unrelated to our operations.

We share data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet partners and banks) to process deposits and withdrawals. We may share data with regulatory authorities if required by law. Our full data protection practices are detailed in our Privacy Policy

KYC Document Storage and Security

During account verification, we request your government-issued ID, proof of address, and a selfie holding your ID. These documents remain encrypted on our servers and are accessed only by our compliance team for verification purposes. Documents are retained for the duration of your account plus a retention period as required by law, then securely deleted.

User Responsibility for Legal Compliance

By creating an account on sepuhplay, you represent that you have verified the laws of your jurisdiction and that your access and use comply with those laws. You are not relying on any statement from sepuhplay regarding the legality of gaming in your region — you have conducted your own legal review.

You further represent that funds you deposit come from lawful sources and are not proceeds of crime, money laundering, or fraud. We monitor for suspicious patterns and may freeze accounts pending investigation if activity appears inconsistent with legitimate gaming.

Limitation of Liability

We at sepuhplay provide our platform and games "as is" without warranties. We do not guarantee uninterrupted service, error-free gameplay, or financial outcomes. We are not liable for: third-party service failures (payment-gateway outages, internet disruptions), losses resulting from your account being compromised due to weak passwords or phishing, or regulatory changes that restrict your access.

Our liability is limited to the amount you have deposited on sepuhplay in the prior 12 months. We are not liable for indirect, consequential, or punitive damages arising from your use of our platform.

Support for Legal or Compliance Questions

If you have questions about our legal status, data handling, or your own jurisdiction's regulations, contact our support team during business hours (Monday–Friday, 09:00–21:00 Jakarta time). Our team provides factual information about sepuhplay's policies but does not offer legal advice. For legal guidance specific to your jurisdiction, consult a local attorney.

We also welcome inquiries from legal professionals or regulatory bodies regarding our compliance practices. Submit formal requests to our legal contact email; we respond within 10 business days.

Final Notice on Jurisdiction and Access

We at sepuhplay maintain clear boundaries about where we operate. If your jurisdiction prohibits online wagering, we cannot serve you. If regulations change and your region becomes restricted, we will suspend your account. This boundary protects both our users and our platform's integrity.

We encourage all users to stay informed about their local laws. Regulatory environments shift — what is permitted today may be restricted tomorrow, and vice versa. Your responsibility to verify compliance with local law does not change. If you move to a restricted jurisdiction or if laws change, notify our support team immediately.

These policies, combined with our Terms & Conditions and Privacy Policyform our complete legal framework. Any conflict between documents is resolved in order of: local law, our legal notice (this page), terms & conditions, privacy policy, then general policies. Questions about this notice reach our support team during business hours via live chat or email through your account dashboard.